This article contains the following topics:
A: Standard Return Period (within 30 days from Delivery Date)
- 1.1 Shipping Damage
- 1.2 Defective
- 1.3 Remorse Reason (Change of Mind, No Longer Needed, Order by Accident)
- 1.4 Customer blaming us Wrong Model/Size/Style or Incorrect Website Description
- 1.5 No Valid Certification (UL, ETL, cUPC, CE, NPC)
- 1.6 Cancellation
B: Out of Policy Return, Exchange &Cancellation (After 30 Days from Delivery Date)
A: Standard Return Period (within 30 days from Delivery Date)
Reason for Return Or Exchange
1.1 Shipping Damage
Email/Message Image (Preferred)
1.2 Defective
Offer to Troubleshoot
1.3 Remorse Reason (Change of Mind, No Longer Needed, Order by Accident)
Proceed per "Return, Exchange & Cancellation Policy"
1.4 Customer blaming us Wrong Model/Size/Style or Incorrect Website Description
Category as Remorse Return/Exchange
Proceed per "Return, Exchange & Cancellation Poliy"
1.5 No Valid Certification (UL, ETL, cUPC, CE, NPC)
Return Immediately
No Addition Costs, No Questions asked
List of Product with Certifications
1.6 Cancellation
Proceed per
"Return, Exchange & Cancellation Policy"
B: Out of Policy Return, Exchange & Cancellation (After 30 Days from Delivery Date)
